Privacy policy

PRIVACY & COOKIE POLICY

Last Updated: June 2026

About MIAVAI

MIAVAI Jewelry ("MIAVAI", "we", "us" or "our") is committed to protecting and respecting your privacy.

Born in Polynesia and designed in Tahiti, MIAVAI values the trust of its customers and website visitors. We are committed to handling your personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By accessing our website, creating an account, subscribing to our newsletter, or purchasing our products, you agree to the practices described in this Privacy & Cookie Policy.

Information We Collect

We may collect and process the following information:

Information You Provide Directly

Name and surname
Billing and shipping address
Email address
Telephone number
Customer account information
Customer service communications
Product reviews and feedback

Order Information

When you place an order, we may collect:

Purchased products
Order history
Payment status
Shipping information
Transaction details

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring website
Pages visited
Session duration
Date and time of visits

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Provide customer support
Manage your account
Improve our website, products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send marketing communications where permitted by law

Email Marketing

If you subscribe to our newsletter, we may send you:

New collection launches
Exclusive offers
Product updates
Brand news
Promotional communications

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Cookies & Tracking Technologies

MIAVAI uses cookies and similar technologies to improve your browsing experience, analyze website performance and provide relevant advertising.

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled.

Examples include:

Shopping cart functionality
Checkout process
Website security
Fraud prevention
Customer account authentication

Analytics Cookies

These cookies help us understand how visitors interact with our website and allow us to improve our services.

Examples include:

Shopify Analytics
Google Analytics

Analytics cookies help us understand:

Visitor numbers
Website traffic
Popular pages
User behavior patterns

Marketing Cookies

Marketing cookies help us measure advertising performance and deliver relevant advertising.

Examples include:

Meta (Facebook & Instagram) Pixel
TikTok Pixel

These technologies may be used to:

Measure advertising performance
Create custom audiences
Deliver personalized advertisements
Improve advertising campaigns

Preference Cookies

Preference cookies allow us to remember your settings and preferences.

Examples include:

Language preferences
Currency selection
Region settings

You may manage your cookie preferences through our cookie banner or through your browser settings.

Please note that disabling certain cookies may affect website functionality.

Third-Party Services

To operate our business, we may share information with trusted third-party service providers, including but not limited to:

Shopify
Payment processors
Advertising platforms
Analytics providers
Email marketing providers
Shipping partners

Examples may include:

Shopify
Stripe
PayPal
Wise
Meta (Facebook & Instagram)
TikTok
Klaviyo
Google Analytics

These service providers only receive information necessary to perform their services and are required to protect your information.

International Data Transfers

As an international e-commerce business, your information may be transferred to and processed in countries outside your country of residence.

We take reasonable measures to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Receive a copy of your personal data

To exercise any of these rights, please contact us using the information below.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

While we strive to protect your data, no method of transmission over the Internet is completely secure and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

Any updates will be posted on this page together with a revised "Last Updated" date.

Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Us

📧 operations@miavaijewelry.com

Born in Polynesia. Designed in Tahiti.