Frequently Asked Questions
MIAVAI is inspired by the beauty and spirit of French Polynesia. Our collections combine timeless island-inspired designs with premium materials made for everyday adventures.
Yes. Our jewelry is crafted from high-quality 316L stainless steel with premium 18K PVD gold plating, making it waterproof, sweat-resistant and tarnish-resistant.
You can wear your MIAVAI jewelry in the shower, at the beach or by the pool without worrying about everyday exposure to water.
Yes.
Our jewelry is nickel-free and suitable for most sensitive skin types.
Our collections are made using carefully selected materials including:
- 316L Stainless Steel
- 18K PVD Gold Plating
- Freshwater Pearls
- Mother-of-Pearl
Orders & Shipping
We currently ship to:
🇦🇺 Australia • 🇦🇹 Austria • 🇧🇪 Belgium • 🇨🇦 Canada • 🇫🇷 France • 🇩🇪 Germany • 🇮🇹 Italy • 🇯🇵 Japan • 🇳🇱 Netherlands • 🇪🇸 Spain • 🇸🇪 Sweden • 🇨🇠Switzerland • 🇦🇪 United Arab Emirates • 🇬🇧 United Kingdom • 🇺🇸 United States
Don’t see your country? Contact us—we’re always expanding our shipping destinations.
Orders are prepared within 1–3 business days.
Delivery times depend on your destination and will be displayed at checkout.
Every order includes tracking.
Absolutely.
Once your order has been shipped, you'll automatically receive an email containing your tracking number.
Returns
Yes.
If you're not completely satisfied with your purchase, you may return eligible items within 30 days of delivery.
Items must be unworn and returned in their original packaging.
For complete details, please visit our Return Policy.
Warranty
Yes.
We stand behind the quality of our products.
If your jewelry has a manufacturing defect, please contact us and our team will gladly assist you.
Care Guide
Although MIAVAI jewelry is waterproof, we recommend rinsing it with fresh water after exposure to salt water or chlorine.
Store your jewelry in its pouch when not being worn to help preserve its shine.
Payments
We accept all major credit and debit cards as well as PayPal, Apple Pay, Google Pay and other payment methods available at checkout.
Contact
Our Customer Care team is always happy to help.
📩 support@miavaijewelry.com
We usually reply within 24–48 business hours.

